JackpotCity Casino Review
Mobile apps for iOS and Android
User-friendly site powered by Microgaming
Responsive customer service agents
100% up to $1,600
Covers BetSmart Rating:
Bonuses and promotions
Banking and payout speed
Software and games
Security and trust
Mobile experience
Payout speed
2-6 days
Deposits & withdrawals
Why JackpotCity Casino?
Mobile apps for iOS and Android
User-friendly site powered by Microgaming
Responsive customer service agents
Payout speed
2-6 days
Deposits & withdrawals
Pros and cons
Bonuses and promotions
Welcome bonus
The JackpotCity Online Casino Canada welcome bonus consists of 100% match offers on the first four deposits. You have one week to claim all four bonuses by depositing $10 or more every time. Each online casino bonus will match the payment 100% for up to $400, for a total welcome package of $1,600.
After claiming a bonus, you must wager the amount 50 times to unlock the winnings for withdrawals. This rate is higher than the industry standard but common for Microgaming casinos on the network.
Promotions
Canadian users can find multiple offers after logging in on JackpotCity Casino. The promotions calendar has match bonuses and other deals every week. You can also check out the tournaments for the chance to win prizes just by playing popular slots. Last but not least, the Bonus Wheel is unlocked after making a deposit, and it can award free spins, loyalty points, and bonus credits every four hours.
VIP and loyalty program
At JackpotCity Casino, you get access to the complete Loyalty Program on the network. The system generates Loyalty Points when betting real money on casino games. The number of points you earn in a calendar month determines your Loyalty Level. Each level has set rewards, and the higher you go, the better the perks get. Plus, you can always exchange your accumulated points into bonus credits at a rate of 5,000 points for five credits.
Banking
Banking at JackpotCity Online Casino is safe and straightforward. When registering, you can select your preferred currency from a long list of options that includes CAD, USD, EUR, SEK, RUB, and more. After signing in, the cashier will display the deposit methods based on your location and selected currency. For Canadians, minimum deposits start from just $5 and go up to $25,000. Withdrawals are also easy, although it takes two days to process requests.
Deposit options
There are plenty of convenient online payment options for adding funds to your JackpotCity Casino account. Keep in mind that while minimum deposits are $5, you need to deposit $10 or more to claim the welcome bonuses.
Deposit Method | Fee | Process Time | |
---|---|---|---|
Free | instant | $5 | |
Free | instant | $5 | |
Free | instant | $5 | |
Free | instant | $5 | |
Free | instant | $5 | |
Free | instant | $5 | |
Free | instant | $5 |
Payout options
After submitting a photo ID and a proof of address to verify the account details, you may withdraw from the real money balance at any time. Processing takes around two business days on average.
Withdrawal Method | Fee | Process Time | |
---|---|---|---|
Free | 3-6 Banking Days | $20 | |
Free | 3-6 Banking Days | $20 | |
Free | 3-6 Banking Days | $20 | |
Free | 2-6 Banking Days | $20 | |
Free | 3-6 Banking Days | $20 | |
Free | 2-4 Banking Days | $20 | |
Free | 2-3 Banking Days | $20 | |
$5 | 3-6 Banking Days | $20 |
Casino games
As mentioned previously in the JackpotCity Online Casino review, the platform is mainly powered by Microgaming. The developer has an impressive portfolio, and you can choose from over 500 games on the site. These include video slots, table games, specialty games, video poker, and of course, progressive jackpot slots.
Slots
One of the best things about Microgaming is that it has several providing studios on its platform. As a result, you get access to around 400 slots that cover different styles and themes. It isn’t easy to pick just a few slots at JackpotCity Casino, but these are some of our favourites:
Slot Game | Provider | RTP | Maximum Payout |
Mega Moolah | Microgaming | 88.12% | Progressive |
Ariana | Microgaming | 95.48% | 240x bet |
Wheel of Wishes | Microgaming | 93.34% | Progressive |
Jurassic Park | Microgaming | 96.67% | 6,333x bet |
Sherlock and Moriarty WOWPOT! | Microgaming | 86.80% | Progressive |
Casino and table games
When it comes to tables, JackpotCity Casino combines standard games with live dealer options. For fans of the latter, we found around 40 casino games, most of which are different versions of blackjack, roulette, and video poker. The following table games come highly recommended:
- Atlantic City Blackjack Multi-Hand
- Sapphire Roulette
- All Aces Poker
- Hold'em Poker
- Sic Bo
- Baccarat
Live casino
The improved JackpotCity Live Casino is more exciting than ever before. The online casino features live games from Evolution Gaming, Ezugi, and Pragmatic Play, meaning there are more tables, variations, and opportunities to win.
- Live Speed Baccarat
- Live Mega Wheel
- Live Super Sic Bo
- Live Dragon Tiger
- Live Football Studio
- Live Blackjack
Sportsbook
JackpotCity Casino doesn’t have a sports betting section at this time. If you want to place your sports wagers, check out our guide to Canada online sportsbooks.
Mobile experience
JackpotCity Casino has a mobile-friendly website with a modern platform that runs smoothly on any smartphone or tablet. Simply go to the site and sign in to have the mobile casino at your fingertips. There is also an iOS app on the App Store and an Android version available for direct download from the site. The interface includes a navigation bar for easy access to the games, banking methods, and Bonus Wheel. You can make deposits and withdrawals from the mobile site, and you also have access to the same bonuses and loyalty rewards as on the desktop version.
Security and licence
Malta Gaming Authority
Kahnawake Gaming Commission
Customer support
The JackpotCity support team is very friendly and attentive. We recommend using live chat for urgent inquiries as it may take up to 48 hours to receive an email response. JackpotCity Casino does not offer phone support at this time.
- Live chat available 24/7
- Email: support@jackpotcity.com
- Phone support not available
- Supported languages: EN, FR, ES, DE, NO, FI, GR, RU, PR, LV, IT
- Twitter: @jackpotcity
Summary
JackpotCity is an online casino that puts the spotlight on Microgaming's progressive slots and shows a jackpot total of over $10 million. While this is its main attraction, the casino boasts a solid level of variety that covers video slots, tables, live games, and more. It welcomes all types of players in Canada and has an appealing $1,600 welcome package to help get things started.
Quick facts
JackpotCity Casino promo code | No code - Claim now |
Welcome bonus | 100% deposit match up to $1,600 |
Top feature | User-friendly |
BetSmart rating | 4.4/5 |
Minimum first deposit | $10 |
Rollover requirement | 50x |
Mobile app | iOS and Android |
Games | Slots, Blackjack, Roulette, Video Poker + more |
Legal age | 21+ |
Live casino | Yes |
Interac support |
Yes |
Payout speed | 2-6 days |
JackpotCity Casino FAQ
Yes, JackpotCity is safe. The online casino is certified by eCOGRA for being fair and safe. You can view the monthly payout report for the different types of games on the site.
Yes, you can bet and win real money at JackpotCity Casino. There is also a free-to-play option for most games, but this is for trying things out in demo mode.
Yes, JackpotCity Casino pays withdrawals to verified customers without any hassle. Keep in mind that you can only deposit from the real money balance, and you can't cash out bonuses right away.
Your JackpotCity withdrawal will stay pending for one day and then get processed within another business day. After that, payments to e-wallets are usually instant, while bank transfers can take a few more days.
JackpotCity Casino Canada welcomes new players with a four-part welcome package. It awards a 100% bonus of up to $400 on each of the first four deposits made within seven days of signing up.