Before being approved and recommended by Covers, our experts spend a few days as a new bettor at each site. Our team of reviewers is composed of veteran sports bettors who know exactly what to look for at an online sportsbook.
We start by signing up and then we do everything that a sports bettor might do in their day-to-day wagering: We verify our identity, we deposit real money, we collect bonuses, we place bets, both pre-game and in-play. We test out their customer service representatives. We check their mobile product and their desktop version. We look into their site security and their licenses. And finally, we withdraw our money.
In other words, we go through each step of the online betting process to give you the most comprehensive review possible.
The Covers BetSmart System™ assigns each betting site that we review a rating out of five. This overall rating is comprised of the following five factors:
Bonuses and Promotions
Security and Trust
Banking and payout speed
All bettors want their winnings quickly, so payout speed is an important factor in our evaluation process. We’re also looking for a nice variety of deposit and withdrawal options.
Bonuses and promotions
While a big welcome bonus is always nice, we also check to ensure that the terms and conditions around it are fair. We also evaluate the sportsbook for reload bonuses and promotions for existing customers.
This is a broad category but we like to see sportsbooks that push the envelope to deliver an amazing experience to sports bettors. Some of the features we look for include:
Security and trust
With real money at stake, you need to know you’re depositing at a site you can trust. Before recommending any sportsbook, we’ll make sure they have a valid license for the jurisdiction from the appropriate regulators. We’ll also ensure the website is safe and secure so that your data is protected.
If an issue arises, you should be able to have it solved quickly and conveniently by a real person. We like to see different options to reach customer support and how quickly they resolve the issue.
Other factors we consider
While the five categories above are the basis for our sportsbook ratings, we dig deep and look at everything we possibly can at every online sportsbook we review.
Online sportsbooks are always updating as they introduce new features or make changes to their bonuses and promotions. That’s why our team of experts is constantly working to ensure that our sportsbook reviews are up-to-date. Our goal is to provide you with accurate information so that you can choose the best sportsbook for you.
Established in 1995, Covers has grown into the premier destination for sports betting information. Our team of experts knows the online sports betting industry better than any other site on the planet. Over 20 million customers per year trust us as their go-to gambling website and you can trust us, too.
You may have seen Covers and our team referenced in numerous places online. Here are just a few of the many publications which have cited Covers as a trusted source of sports betting information.
When reviewing online sportsbooks using the Covers BetSmart System™, we come across a few that we feel should be avoided. We also listen to the complaints from our users. This is why we have created the Covers Blacklist. The sports betting sites listed below are among the worst sportsbooks out there due to payment issues, bad customer support, unfair bet grading, and other questionable practices.
To see which online sportsbooks you should avoid or to report a sportsbook, check out our blacklist page.
Ready to find the online sportsbook that works for you? Check out our top-rated online sportsbooks — we’re confident you’ll find what you’re looking for!